Northern Illinois University

Information Technology Services

How to reduce the size of a GroupWise mailbox

GroupWise Web Access - webmail.niu.edu

  1. Empty Trash – trash items still count against your mailbox quota until they are emptied from your trash folder.
  2. Save large attachments to another source - save attachments to a folder on your C:drive or a folder on your network drive.
  3. Delete unnecessary Sent Items  - if you delete calendar items such as appointments, reminder notes, etc... from your Sent Items folder they will also be deleted from your calendar.
  4. Delete unwanted mail

GroupWise E-Mail Client (software)

  1. Empty Trash – trash items still count against your mailbox quota until they are emptied from your trash folder.
  2. Save large attachments to another source - save attachments to a folder on your C:drive or a folder on your network drive.
  3. Save important e-mail as a Word document - with your mail message open go to File > Save As > in the "Saved message format" drop-down choose "GroupWise Classic". Then in the "Current directory" box you can click on the "Browse..." button to choose a location to save the file.
  4. Delete unnecessary Sent Items - if you delete calendar items such as appointments, reminder notes, etc... from your Sent Items folder they will also be deleted from your calendar.
  5. Delete unwanted mail
  6. Archive mail - a way to save items you want to keep. Archived items are removed from your system Mailbox and stored in your personal archive directory located on your C:drive or a folder on your network drive.