CanSpam Advanced Controls - NIU - Division of Information Technology

      

   

GroupWise

CanSpam Advanced Controls

Enable the Spam Trap 

Redirect your CanIt stream to enable the Spam Trap.

Log in to CanIt and view pending messages

  1. Log in to CanIt at www.canspam.niu.edu or clicking the link provided in your notification e-mail.
    • Use your AccountID and password to login.
  2. View your pending messages. 
    • If you log in using the link provided in your notification e-mail you will be taken directly to your pending messages.
    • If you log in from by visiting www.canspam.niu.edu, you can view your pending messages by clicking "Trap Contents".

Review pending messages

There are several options avaliable to help you make a decision about what action to take for each pending message:

  • The Pending Messages list shows you the date sent, message subject, sender's e-mail address, and e-mail relay.  In many cases this is enough information to decide on what action to take.
  • Clicking on the message date will display the incident details.  The incident history as well as the actions taken are displayed here.  The Spam Analysis Report as shows why the message was trapped as suspected spam.
  • Clicking on the message subject will display contents of the message that are trapped.  Only the first 8K of a message is trapped.

Choose an action for the pending message

Once it is determined if the message is spam or not, an action can be selected on how to handle the trapped message.  These options are selected in the drop-down list to the right of every trapped message.  Your options are as follows:

  • Do Nothing - No action is taken.  The message will remain in your pending messages list until an action is taken or the message is deleted by the system after 30 days.
  • Accept Message - The message will be accepted the next time the relay server attempts to deliver the message.  Most e-mail servers will attempt to redeliever a message for up to 3 days at intervals determined by the individual service provider.  This means there can be a significant delay from the time a message is accepted to the time it is actually delivered.  In most cases after a predetermined time (usually 3 days) the message will be discarded by the relay.  Delivery failure notifications are determined by the service provider, so a sender may not be notified of a failed delivery.
  • Reject Message - The message is rejected as undeliverable the next time the relay attempts to deliver it.  Delivery failure notifications are determined by the e-mail service provider, so a sender may not be notified of a failed delivery.
  • Silently Discard - The message is discarded.  If the relay attempts to redeliver, the server will be sent a success code and the message will be deleted without user intervention.
  • Block Sender / Permit Sender - Adds the sender to your block or permit list.
  • Block Domain / Permit Domain - Adds the sender's domain to the block or permit list.
  • Block Network / Permit Network - Adds the host IP address to the block or permit list.

Once an action has been selected, click on "Submit Changes" to commit your changes.