Access Citrix apps at MyApps.niu.edu
Citrix enables applications, which run on servers, to be presented to a networked device such as a desktop, laptop, smartphone, or tablet, and appear as if they are installed and running on the local device. Citrix based applications are accessed using a network connection and a web-browser (see below for supported web-browsers and settings)
|Safari on Macs|
|Chrome is now supported
*IE 9 Requires security settings to be adjusted, click here for instructions.
Bolded versions have been ITS tested
You have multiple options for saving files in Citrix
1. Citrix "I" drive - This spot is only available in Citrix, but can be accessed from wherever you login to Citrix.
2. USB. When you plug in your USB drive to your personal computer, or a lab computer, you will be presented with this prompt to give permission to a remote application. Click yes to access your USB drive from Citrix. Note: USB drives are the preferable method of transporting your files from location to location.
3. Local computer drives (if running from laptop or home computer). For example, the C drive from your Windows computer will be an option to access files. This option will be labeled "Local Disk (C: on XYZ)" where XYZ is the name of your computer.
4. H drive, if running from a COB lab. If you're logged into a COB lab, Citrix will see the H drive.
Depending on load and network connectivity, a Citrix application can take anywhere from 30 seconds to 2-3 minutes to load. Most of this time is consumed by Citrix creating your session. In most cases, if you open a second application in Citrix ,it will load instantly. You should see these signs letting you know Citrix is still working on loading your app.
When this message box disappears, keep an eye out for this icon in your taskbar.
On occasion you might see an error message in Citrix when trying to save or open files. This is the servers way of telling the application that it can't access the server file system. All these messages can be IGNORED.
Here are some samples error messages
Please IGNORE me.
You can reach the NIU ITS Call Center 24 hours a day, 7 days a week at 815-753-8100. You can also submit your issue via the online problem submission form http://www.niu.edu/its/apps/psf/
NIU Citrix Support